We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came very fast, the quality is cool, very satisfied
I liked the hat very much. Came in mint condition, but easily and simply straightened with the help of iron and steam. Thank you store!
The parcel came to Ukraine in 12 days. Very satisfied with the order.
Very beautiful, though came very crumpled, you should take care of the package
1 month delivery, quality 5 + all exactly! Thank you!!!
The hat is good!!! My mom want to wear it so I will buy one more for me. But the packaging wind stay out of the lead was by working. :(
Good quality, a little bigger than I expected.
Good hat, straw, size is adjustable, fields of ideal size. Delivery to Krasnodar for almost a month, the track was served. I got it at the cash desk in Pyaterochka. The only package in which the hat was probably forgot to inflate, so it was crumpled. But I hope to straighten out.
Hat of excellent quality!! Came in perfect condition, did not crumple. Very satisfied with the purchase
Cute hat. Sent quickly, came in for two weeks. My parameters: head circumference 54 cm
Excellent quality, very satisfied. Ironed everything with an iron.
The hat is pretty. Color beige. Came a little wrinkled. It is cured slowly, the edges are straightened. The volume of my head is 54 cm. Sits not very tight. Inside there is a pulling tape, you can tighten the volume. Came in less than a month. In general, I recommend to buy.
The hat reached exactly a month before Novosibirsk. She's super! In mass quality markets even worse. The right size, and the big girl will be super! Straw is natural, and this was the main factor in choosing! Take and wear with pleasure!
I will not open until summer. So it is better to survive)) like a good hat. Thank you store!
Excellent quality. Steam the iron of the field and everything is super. Thank you.
Very quality hat made of straw. The tape is removable. Delivery to Moscow 12 days. It's great. Thank you to the store.
Hat klasna, ale on my head zavelika ale on the yakosti Super
The hat is super, the quality is very and very good. I really liked the quality. Inside is adjustable size, done very well. one minus that went for a long time-two months. I didn't have time to go on vacation.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!