We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bomb hat, well packed, all seams are well sewn. Recommend
Nice hat. I thought still of artificial material, but no-natural straw, thin. On the head circumference 58 butt. At whom is smaller, inside a thin ribbon is missed to pull under its size. Also there are rubber bands, so that the hat does not fly. In general, I'm happy, I recommend.
Very cool hat, good quality. Well packed. Nothing's broken. Cool!
Recommend! Excellent quality. Fast shipping. Excellent store and store. Order!
Beautiful, quality! Very well packed! Inside there is a size adjustment and an elastic band in case of wind. Highly recommend! The hat came straight on time!
Excellent! As in the photo. It was packed very well, in a vacuum bag. Nothing's broken.
Chic, came quickly and not crumpled)
Hat, with large fields, deep, linen ribbon-bow. Nothing sticks out, came in a blown package, not crumpled, when opening no sharp smell is very satisfied!
Reached in excellent condition by DPD shipping service, packed in air package. Without any flaws. Took for 400-500₽ exactly do not remember)
Chic hat. Sent quickly, did not communicate with the store. Taught in fives at the cash register, there is no smell
The parcel came quickly, 21 days from the day of the order, everything was tracked, 18 days on the way to Ukraine, Lviv, came to a new post office. Corresponds to photos and description. To the hat itself no complaints, I like, thank you. There were no additional ribbons to the hat. All the bends of the hat of course it will be possible to steam, but expected to see the parcel in the best condition, thank you very much to the Post Office that tore the package and finished to the hat, damaging the air pillow of the package. Then sealed it all with tape "custom control" photo attached.
Everything is good, delivery is fast, tracked. For such money, the hat is cool. Mom also asked for this.) I will order more.)
To Yekaterinburg reached in 6 days
Hat really liked. Stitched perfectly, the quality is super. I have a head circumference of 57-58 cm. Inside there are ropes, if a large circle, you can tighten. I had to pat the hat, but it's not critical. I recommend the product and the store. I was afraid that due to the epidemic the goods will not come. Everything came, everything is fine. Thank you very much.
Great hat. I'm extremely happy with it. Came in a month very nicely packed.
Beautiful! Many put an additional ribbon in order, I did not have, offensive (
The hat in the ECB came in less than 2 weeks. Packed well, quality decent. The truth in the reviews read that they put an additional tape-apparently, who is lucky, I was not put.
Satisfied with the order, packed perfectly thanks to the store
The hat is beyond praise! Came very quickly, packed in a vacuum packing, so at all no dents, even steamed did not have to. Hat quality, beautiful, solid. In general, pleasantly surprised. Only I would have approached a little more. I have a volume of 58 cm. She seems to sit down, but not to the end. One vacation will go.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!