SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glamoe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamoe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful dress-light, with a thin lining, the material is cotton, very gentle and summer looks! In the style of bayby Doal. Order tracked, arrived on time
In Russian full 46 RR took M, light, 65% cotton, excellent in the heat
Very cool dress!!! I bought yellow! Fashionable Style: wide, looks very cool!
The size did not correspond and the store returned part to me. Thank you.
Very nice product. Excellent shop. Super fast delivery.
My measurements: chest 89, waist 73, hip 94 I have huge left, I'll have to fix it, the fabric is good the problem is it's too big
Chest with plenty of fine will pull is very satisfied
A little large but easy to slip on.
Just like in the picture, the only thing that comes a little big.
I wear 40 pants and size S/M above and it is quite wide. It has lining inside and not transparent. Recommended
The dress is of great quality and I am satisfied. I recommend +++
Quality is good! It came quickly! I do not fit a little size. The neck that should be under my chest, in my chest. Due to this, it looks a little uncomfortable
Merci
This dress looks great! The quality is great and the fit is incredible. It looks a little bit big on me but that's a easy tailored. I advise you to go one size down. It took about 1,5 months to arrive. Totally recomend it!
Delivery just over a month. Cotton, including lining. Very pleasant to the body. No smell. XL-I would say that it corresponds to the size of 50. The dimensional grid does not match, I attach the photo.
Super decent. The dress is beautiful top quality. Thanks for the little gift❤️ ️
Perfect! Size L for a 42 in Spain, I measure 1,73 and weight 74 kg and it looks great
For the beach is excellent, for the city... I have to think. Too short and open the chest. Malomerit, because. I wear m, but read the reviews and ordered s. Not a little, not great. Perfectly Fit
Excellent dress, very high quality
Gorgeous! Consigliatissmo!!!
Girls, dress for height 160 and below. I have 164 and the bodice ends in the middle of the chest. In addition, the lining covers the ass. At a volume of 90 68 94 the village is excellent. Fit friend
The fabric is very pleasant, sewn neatly. Lining of fabric, similar to cotton. Not electrified. Shipping was via 5post.
Cute light summer cotton dress!! On the parameters 90-68-96 growth 164 took S, although I usually order M or L. Unexpectedly for the goods from China, but I even M slightly free)) had to sew a cutout on the chest. I recommend the dress on the parameters no less than mine and on low growth, since it is quite short
Quality really OK, dress well made. I have 171cm height and it's OK, not so short, even you have a belt. L size is like L size, so take your normal. Came in 3 weeks.
The quality of the dress is good, in this store was accurate. I again made a mistake with the size (on the OG 101 took L. The recess is not quite in place and a very large cutout. I think to leave it for the beach, there will be the fire. And the seller put a hair band as a gift. )))