SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glamoe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamoe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
very cute!!!
I love it, just like the picture ! The quality is amazing, and the color is like à pale grayish blue. Overall i highly recommend the store, thank you
Very nice color and material, not very long, but for refueling perfectly
Material need iron, as per description. Thank you.
Nice blouse, well sits. The color is slightly distorted in the photo, in fact a little greenish color.
Just like the picture. It's cotton finite fabric. It crumbles easily and it's complicated to iron the sleeves but it still looks beautiful. To wear with high-rise pants.
Light shirt, free .. I liked sewing, looks neat and collar and sleeves! For the summer the most it!
Shirt-delight! The fabric is natural, I do not understand very much, but it seems to me, cotton. Because of this, it is easy to crumple and ironed with difficulty (because of the fact that that you need an ideal surface to smooth out all the uneven) The color is very pleasant, muted-Celestial My parameters are height 158, weight 42, so you can say that the shirt is miniature, for large sizes L, XL will not go anymore I am completely satisfied with the order, the store has a lot of good and quality things, they are exactly worth their money)
I liked the blouse. In the composition of the sensations there is cotton, mixed fabric, tags did not find. The color is rather closer to khaki, it does not transmit in the photo, but it seems to me some olive tint, slightly different from the photo. At OG 86 came perfectly, in the sleeves butt. On the height of 159 cm, the length is normal.
The store did not give up. The goods went to Kazakhstan for about a month. Nice blouse. Liked it.
I’m totally fond of, I will order more ! Thank you store everything was great
Pictures and the same product fast shipping Thank you ^^
Match the size, short, only for high waist bottom.