SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of glamoe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://glamoe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
100% cotton. Nice T-shirt. Size fits.
Super quality! soft, nice to the body. Stretches well
My size is 44. Took M. Well, it's worth your money. To the touch as if synthetic, although in the composition write 60% cotton.
Well stretches, to the touch of synthetics more
The shirt is really great quality! Really soft. I love it, thank you! :)
T-shirt made of dense jersey. Everything is fine as in the photo
Excellent T-shirt, at a very good price. Material cotton, insanely pleasant to the touch. The size table matches, the T-shirt sits in size, not big. If you want an oversize, then take a larger size. Delivery to Moscow month. Mike in quality is excellent, the threads do not stick out, the seams are even. The dinosaur is in its place, the print is clear. I recommend the store.
I came in exactly a month. Nice T-shirt. Took XL for height 172 and parameters 87-59-95, a little free, if you want straight oversize, take 2xl-3xl. Well, and so the quality is good, there is a composition on the T-shirt. I recommend the product.
The size approached. The film center is pleasant. Thank you
It is incredible, the order to Chelyabinsk with the receipt through the post was only 12 days. The quality of the T-shirt for Ali is excellent.
Not cotton but nice T-shirt
Cute T-shirt, the material is really Cotton. The size table matches, the T-shirt sits in size, not big. If you want more freely, take a larger size. Dinosaur Looks great) I think, after washing with it, nothing will happen. I'm happy with the purchase) I recommend!)
T-shirts norms with the appearance, as will be worn. But short, on her s took m, height 170. Perhaps it was necessary to take L so that the length did not pump up
Very fast delivery, in less than 2 weeks! The material is very soft and good quality, highly recommend! Only thing is, I feel like the dinosaur might fall off easily :(
The goods are satisfied, high-quality, but went 2 months and 10 days it's very long!
Delivery fast, came well packed, very soft fabric, just overall super, but hello glued and it glows slightly as you can see. But I liked it, so I suggest
Thank you very much, the baby is very happy!
Sent the wrong T-shirt, but the store returned the money
I liked the T-shirt, I wear S, I ordered, it turned out a little oversized, as I wanted. I have a photo on my profile
Thin cotton T-shirt. Sewn well. Thank you store!